Contact our team
Email us with a short description of your question regarding our collections.
service@lokipu.com →Contact us
COMPANY INFORMATION
Lokipu Store Operator
COMPANY NAME
Guangzhou Chengge Technology Co., Ltd.
UNIFIED SOCIAL CREDIT CODE
91440114MAEFQ3T86U
PHONE NUMBER
REGISTERED ADDRESS
Room E66, 4th Floor, No. 186 Jianshe North Road, Huacheng Street, Huadu District, Guangzhou, Guangdong Province, China
STORE DOMAIN
CUSTOMER SERVICE
LOKIPU CUSTOMER CARE
How can we help you?
At Lokipu, we are committed to providing clear, friendly, and dependable customer support for your toy purchases.
Email Customer Care →Include these details
- Full name & contact info
- Order number (if applicable)
- Checkout email address
- Photos or videos when reporting damage
What we can help with
Educational Toys
Musical & Interactive Toys
Outdoor & Activity Toys
RC & Vehicle Toys
Order Status
Shipping & Tracking
Returns & Refunds
Security reminder
Never email passwords, verification codes, or complete credit card details to our support inbox.
SUPPORT DIRECTORY
Comprehensive assistance for your needs.
Toy Information Support
If you have questions about our Educational Toys, Musical & Interactive Toys, Outdoor & Activity Toys, or RC & Vehicle Toys before purchasing, we can assist with age recommendations, materials, safety features, and product dimensions.
Order & Shipping Support
Need help with your current order? We provide tracking updates, delivery status checks, address corrections, and general shipping guidance to ensure your toys arrive safely.
Returns, Refunds & After-Sales
If you need assistance after delivery—such as return requests, refunds, or reporting missing or damaged components—please contact us first with your order details and photos.
READY TO HELP
Contact Lokipu →
Send us your question.
Our customer care team will respond as soon as possible to assist you.